Delivery Information

Postage fees & Lead Time

For dearest customer that purchase more than one item, please contact us for delivery fee charges. Standard delivery fee for additional KG is RM2.00 within Peninsular Malaysia. 

For dearest customer from Singapore and International, please contact us about the add-ons shipping fee. We have shipping charging based on the weight of the item you are purchase. Kindly note that all delivery costs, including any incidental (i.e. insurance) are borne by the customers.

Order received will be processed and shipped out on next day. We will take into consideration of product and delivery availability and will advise according.

Parcels within Peninsular Malaysia are delivered using courier services via J&T Express or Posstore. All addresses are unable to make any adjustment once already in processing.

Self-collect 

You can choose to collect your purchase at our store location at A8, Belakang Sekolah Min Terk, Jalan Kuala Ketil, Batu 2, 08000 Sungai Petani, Kedah.

We hope our beloved customers might note that Chiat Leng does not represent courier companies, and as much as we hope for parcels to arrive on time, anyway, parcels can suffer delays beyond our control, however, please rest assured we're on your side and will help in any way we can.

Office hours are from <<8.30am - 7.00pm>>, excluding public holidays.

Ensuring An On-Time Delivery

Please ensure the receiver's name, delivery address and contact numbers are accurate and complete (including any business name if delivering to a work address) so that the delivery can be made on schedule. You can also specify a different delivery address while ordering and have your order delivered to your workplace or to your friends.

Incorrect Address / invalid Address

If our delivery tracking system trace your address was incorrect postcode key-in , we have the right to change your delivery mode.

Please enter with cautions the address to reduce time for delivery team make a arrangement for us provide the fast delivery for you.